Dream On Me in cooperation with the US Consumer Product Safety Commission (CPSC) is recalling its Lattice Bed Rails, Model 420P and 420B because CPSC has identified a potential risk of injury. If the bed rail separates from the mattress, a child could become entrapped between the mattress and the rail, creating suffocation and strangulation hazards. While there have been no incidents reported with the Bed Rails, Dream On Me is taking this action to prevent future injuries. Please stop using your recalled bed rail immediately and follow the instructions below.
Dream On Me is offering a refund for the bed rails. With proof of purchase (e.g., a credit card receipt, a cash register receipt, an email receipt), you will receive a refund of the full price you paid for the bed rail as reflected on the proof of purchase document. Without proof of purchase, you will receive a refund of $20.00. To obtain your refund, please do the following:
1. Destroy the recalled bed rail: Make your recalled bed rail unusable by cutting the mesh.
2. Send proof of destruction to Dream On Me: Take 2 pictures of the unusable bed rail showing the cut mesh and include in the photo the name Dream On Me found on the top rail. Send the photographs along with a copy of your proof of purchase to Dream On Me via email at [email protected] or through the postal service to Dream On Me – 1532 S Washington Ave, Piscataway Township, NJ 08854.
3. Receive replacement product: Upon receipt of the photos and any proof of purchase, Dream On Me will send you a refund check for the purchase price shown on the proof of purchase. If you do not have proof of purchase, Dream On Me will provide a refund of $20.00 upon receipt of the photos of the destroyed bed rail and the name Dream On Me from the top rail.
The bed guards should not be returned to the manufacturer or retailer. After making the item unusable, you can dispose of it with your household trash. Please do not attempt to sell, re-sell or donate the recalled products as we do not want a child to be injured and it is against the law to resell a recalled product.
For additional information on this recall please email [email protected] or call +1 (732) 366-1788.